Your Child's Medical Home

What You Need To Know

What Is a Family-Centered Medical Home?

 

The Patient-Centered Medical Home’s (PCMH) concept revolves around finding the best way to deliver patient care. It is not a building, house, or home healthcare service, but rather, an approach to providing comprehensive primary care. A PCMH is an innovative perspective to   healthcare that involves respecting and understanding the whole person: their unique needs, cultures, values, and preferences. Care isn't provided by just one person, but by the whole team of healthcare professionals and staff. PCMHs support patients in learning to manage and organize their own healthcare, making them active participants in their healthcare choices. 

This model functions most effectively when patients provide a complete medical history and information about care obtained outside the practice.

Children’s Health of Ocala is proud to be accredited by the National Council of Quality Assurance (NCQA) as a medical home since 2012. We were recognized at level 3, which is the highest level of recognition a patient-centered medical home can achieve. 
 

 

Your medical home can:


 
Develop a personalized healthcare plan for your child
 
Follow evidence based guidlines for care
 
Listen to your concerns and answer your healthcare questions
 
Provide you wtih educational materials regarding health conditions
 
Work with other pediatric specialist to coordinate your  childs care 

Access and Availability

Your family is the focus of our medical home. We provide extended hours and same day appointments to meet your family’s needs. Our providers can be reached 24 hours with our on-call services. Please inform us of any special communication or access needs that you or your children may have. Our office will do its best to accommodate you.

 

If your child sees a specialist, please request that a report is sent to our office so that we are aware of all aspects of your child’s healthcare. If we refer you to a specialist, please allow us to provide key information (often through portal access) so that the specialist may provide the best care possible. Let us know if you are unable to get an appointment within a reasonable amount of time.

  • - proudmomofbug
    My oldest has been a patient here for 15 years, and I have an infant that is now a patient as well. Overall, the service is fantastic. Usually the wait isn't long, less than 30 minutes. Occasionally it can be an hour, sometimes a little more, during peak appointment times (Mon & Fri, appts after 3 pm), but generally they are quick to see patients.
     
    - proudmomofbug
  • - Crystal Tanner
    I have been taking my son to Children's Health since he was born. They have provided nothing but excellent care and service since the beginning. They provide separate rooms for children who are sick and those who are just coming in for there scheduled visits (especially important when one has a newborn) I just want to say thank you to all staff for being so caring!
     
    - Crystal Tanner
  • - Liz Rivera
    Great Doctors! Friendly staff. Never given any problems when requesting records, referrals or prescriptions.
     
    - Liz Rivera